Business Success Platform
Growing Exceptional Business Leaders into Legacy-Building Civic Leaders
Small Businesses are a critical part of any vibrant community. At Greater Lafayette Commerce, we know that great small business owners become great civic leaders.
Greater Lafayette Commerce will partner with you on your path to success, offering the resources and skills you need to be successful in your journey after the ribbon cutting, toward a rich and rewarding career.
Do you have questions regarding business challenges you are facing?
Our Customer Service program is designed to help small business owners enhance their customer service to provide their customers with premium experiences, increasing customer retention and loyalty. Additionally, the program helps better align worker behaviors with organizational expectations by teaching service language and communication and increasing customer-centric thinking. Finally, the program seeks to improve hospitality skills of anyone who works with customers or tourists in the Greater Lafayette area. Workshops are available in full-day and half-day formats.
No one understands the complexities of being a business owner better than another business owner. Second stage entrepreneurs have figured out the day to day business but are looking for opportunities to grow their business and manage the challenges they will face with that growth. The strength of Greater Lafayette Commerce PODS rests in the collective power and wealth of knowledge of the business community.
Whether a business is primarily online or a brick and mortar store, they all have a storefront. The storefront strategies program provides tools and resources to help them succeed. Storefront Strategies workshops help businesses acquire customers, tailor customer experiences to their base, expand their business networks, and how to source local products and talent.