• Business Success Platform

  • Business Success Platform
    Growing Exceptional Business Leaders into Legacy-Building Civic Leaders

    Small Businesses are a critical part of any vibrant community.  At Greater Lafayette Commerce, we know that great small business owners become great civic leaders. 

    Greater Lafayette Commerce will partner with you on your path to success, offering the resources and skills you need to be successful in your journey after the ribbon cutting, toward a rich and rewarding career.  

  • Click on a program below or simply scroll down to learn more.

     Business Strategies Series | Elite Excel | Experience | INnovations | LEAD | PODS | Storefront Strategies

    Business Strategies Series

    This quarterly series is a professional development series which provide tools and supports business members who are growing and evolving. The Business Strategies Series offers insights into accomplishing your business goals and helps you secure a competitive position in the market. Each session consists of content provided by professionals, Q&A and networking opportunities.  

    Elite Excel 

    Your business is a part of you, a representation of your commitment and dreams. You don’t want it to suffer because of a turbulent market or rapidly changing industry. When changes in business occur, it is important that entrepreneurs take a strategic approach to overcoming the unique challenges turbulence may present. 

    If your industry is changing you may benefit from Elite Excel’s professional development opportunities. Attend cohort workshops with industry professionals which supply you with the tools and strategies needed to manage change and advance your business.


      Experience 

    Our Customer Service program is designed to help small business owners enhance their customer service to provide their customers with premium experiences, increasing customer retention and loyalty. Additionally, the program helps better align worker behaviors with organizational expectations by teaching service language and communication and increasing customer-centric thinking. Finally, the program seeks to improve hospitality skills of anyone who works with customers or tourists in the Greater Lafayette area. Workshops are available in full-day and half-day formats.

    INnovations

    This (free to members) monthly professional development series provides the latest information to business owners, regarding business and technology topics (e.g. tax reform, new tech for businesses, social media, etc.).  Business owners will be able to use this information to grow their businesses and keep up with the latest trends (e.g. customer acquisition, talent attraction, and more).  Events include a presentation of the topic and Q&A session.

      LEAD (Leader Engagement and Development)

    Lead mentors provide informational support to representatives from new member businesses of Greater Lafayette Commerce. Lead mentors assist new members in maximizing their membership, getting engaged, networking with other business members, and attending events and participating in professional development opportunities offered by the Business Success Platform.  

    PODS (Peer Offered Development Strategies)

    No one understands the complexities of being a business owner better than another business owner. Second stage entrepreneurs have figured out the day to day business but are looking for opportunities to grow their business and manage the challenges they will face with that growth. The strength of Greater Lafayette Commerce PODS rests in the collective power and wealth of knowledge of the business community. 

    Each PODS group consists of eight to twelve, noncompeting, second stage business owners or executives working together with a facilitator to solve complex business problems, share examples of success, and hold each other accountable. This program will allow members to communicate in a safe and confidential environment where business growth is encouraged by all. 


    PODS is licensed by the Edward Lowe Foundation to use the PeerSpectives™ Roundtable System, a unique system which leverages the power of experience-sharing rather than advice-giving to empower business owners to deal with serious issues. The system employs a facilitate process and strict protocols to identify core issues and ensure a balanced discussion of those issues ensues without anyone dominating the conversation. 


    Learn More
    |  Apply Now

     Storefront Strategies

    Whether a business is primarily online or a brick and mortar store, they all have a storefront. The storefront strategies program provides tools and resources to help them succeed. Storefront Strategies workshops help businesses acquire customers, tailor customer experiences to their base, expand their business networks, and how to source local products and talent.

  • Meet Mark Lowe

  • Mark Lowe

    Mark is a serial entrepreneur, owning and operating multiple businesses. He’s earned an MA in Experimental Social Psychology and an MS in Human Resources and Organizational Development from Indiana State University. He is passionate about helping small business owners navigate the many challenges they face daily. 

    Check out Mark's monthly blog

    ------------

  • Programs for Business Success

  • ------------

  • How-To Use Your Member Information Center
  • Upcoming Events