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  • Service Essentials: Customer Service Training

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    Name: Service Essentials: Customer Service Training
    Date: May 22, 2019
    Time: 8:00 AM - 5:00 PM EDT
    Registration: Register Now
    Event Description:
    Brought to you by Greater Lafayette Commerce, Tippecanoe County, and Moran Consulting.  Six Essential Practices for Great Customer Service.  Take part in this training program for everyone!  
    This Customer Service program is designed to help small business owners enhance their customer service to provide their customers with premium experiences, increasing customer retention and loyalty. Additionally, the program helps better align worker behaviors with organizational expectations by teaching service language and communication, and increasing customer-centric thinking.
    At Greater Lafayette Commerce in the Kirby Risk Boardroom
    Date/Time Information:
    May 22
    Break for lunch.  Please bring a sack lunch or enjoy one of our nearby downtown restaurants.  
    Contact Information:
    Mark Lowe
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